Important info about passwords READ.

Because we have no way to verify identities. we CANNOT accept password change requests for any reason. When picking your logon password, pick a good one, and do not share it with anyone. Account sharing is not supported by our staff, and poor password choice will lead to you getting hacked.

Also we strongly sugget not to name your character the same as your account ID. That's the first thing hackers will try. Simply by having a different account ID from character ID makes your account thousands of times safer.

NO EXCEPTIONS. Not even for VIPs. Would you want somoene buying vip for your account and then asking us to change it's password? I think not.